There are a lot of vape shops in Austin and they can be very hit or miss. I stopped by here for the first time because I was in the area and needed e-liquid. Counter staff was knowledgeable, answered my questions with zero pushy sales tactics or nonsense, pointed me right at what I was looking for and I was happy with the product. In and out in less than 5 minutes with an affordable satisfying result. What else can you ask for?